UPDATED OFFICE POLICIES & PROCEDURES
July 13, 2020

In an effort to provide a safe environment for our patients and team members, as well as comply with governing body regulations, we are implementing the following:

1) A mask is mandatory for anyone entering our office. We will also have a health questionnaire, consent form, and temperature check for everyone. Anyone with a fever or symptoms/previous symptoms will be asked to reschedule their appointment.

2) To limit foot traffic and comply with social distancing orders, we are only allowing one parent per minor patient to enter the building.

3) Please brush before you arrive for your appointment. Our toothbrush station is closed. We will be asking you to wash your hands at the brushing station upon entry and exit of our building.

4) As always, we follow OSHA guidelines for infection control. In addition to our already stringent disinfecting and sterilization procedures, you will see an increased use of personal protective equipment by our team. Dress accordingly as we are keeping our office cooler than normal to keep our team comfortable.

5) Sadly, at this time, we are going to pause our Carlton Reward program to limit hand to hand contact of the cards.

If you have a question/concern, please call us at 225.664.9699, text us at 225.636.0048

or email us at [email protected]

If you have an orthodontic emergency after hours, please call the office and text the emergency number on the answering machine.