UPDATED OFFICE POLICIES & PROCEDURES
June 18, 2020

In an effort to provide a safe environment for our patients and team members, as well as comply with governing body regulations, we are implementing the following:

1)         When you arrive at the office for your appointment, you will be asked to come in to fill out a brief health questionnaire, informed consent, and temperature check at the front desk. Anyone with a fever or symptoms/previous symptoms will be asked to reschedule their appointment.

2)         To limit foot traffic and comply with social distancing orders, we are only allowing one parent per minor patient to enter the building. The parent must wear a mask while in the office, and have their temperature checked as well.

3)         Please brush before you arrive for your appointment. Our toothbrush station is closed. We will be asking you to wash your hands at the brushing station upon entry and exit of our building.

6)         As always, we follow OSHA guidelines for infection control. In addition to our already stringent disinfecting and sterilization procedures, you will see an increased use of personal protective equipment.

7)         Sadly, at this time, we are going to pause our Carlton Reward program to limit hand to hand contact of the cards. Once our new protocols become second nature, we will happily reinstate it.

If you have a question/concern, please text us at 225.636.0048

or email us at [email protected]

If you have an orthodontic emergency after hours, please text
Dr. Carlton at 225.572.9426.