Office Policies

Our Mission

Our mission statement is simple: "You deserve a beautiful smile!" We recognize that every patient has different needs, and we pride ourselves in the courteous service we deliver to each person who walks through our doors. Dr. Carlton and her qualified staff are committed to helping you achieve the smile you deserve - a healthy, beautiful one! Now that's something to smile about!

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.